At The MESA Bali, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our venue, including our premises, website ([https://www.themesabali.com/](https://www.themesabali.com/)), and any other services we offer (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: This may include your name, age (for entry requirements), contact information (such as email address and phone number), and potentially identification documents (such as ID card or passport) for verification purposes.
Usage Information: When you use our Services, we may collect information about your interactions, such as the pages you visit on our website, your activities within the club premises (e.g., attendance at events), and your communication with us.
Device Information: If you access our Services through our website, we may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
CCTV Footage: For security and safety purposes, we have CCTV cameras installed in and around our premises, which may capture your image and activities while you are within the club.
Marketing and Communication Preferences: We may collect information about your preferences for receiving marketing communications from us.
Guest List and Reservation Information: If you sign up for our guest list or make a reservation, we will collect the information you provide, such as your name and contact details.
Photographs and Media: By entering The MESA Bali, you consent to photography and media use, which may include your image and likeness being captured in photos and videos taken on the premises for promotional purposes.
Other Information: We may collect other information that you voluntarily provide to us, such as feedback or information you provide during inquiries or customer support interactions.

2. How We Use Your Information

We may use your information for the following purposes:

To Provide and Manage Our Services: To provide you with access to our venue and events, manage guest lists and reservations, and fulfill your requests.
To Communicate with You: To respond to your inquiries, provide customer support, send you important notices and updates related to our Services and events, and communicate with you about promotions and offers (based on your marketing preferences).
To Personalize Your Experience: To understand your interests and preferences and tailor our communications and offerings to you.
To Improve Our Services: To analyze usage patterns, conduct research and development, and improve the functionality and content of our website and our services.
For Security and Safety: To monitor our premises, prevent unauthorized access, investigate potential security incidents, and ensure the safety of our guests and staff.
For Marketing and Promotional Purposes: With your consent, we may use photographs and videos taken at the venue that may include your image for promotional purposes on our website, social media, and other marketing materials. We may also send you marketing communications about our events and promotions. You can opt-out of receiving these communications at any time.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including age verification for entry.
For Other Legitimate Business Purposes: Such as data analysis, audits, and improving our business operations.

3. How We Share Your Information

We may share your information with the following categories of recipients:

Our Affiliates and Subsidiaries: For internal business purposes and to provide and improve our Services.
Service Providers: We may engage third-party service providers to perform functions on our behalf, such as website hosting, email marketing, and analytics. These service providers are contractually obligated to protect your information.
Business Partners: We may share information with our business partners in connection with events, promotions, or co-sponsored services, with your consent where required.
Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties for other purposes with your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards designed to secure your information. However, please understand that no method of transmission over the internet or method of electronic storage is completely secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For instance, CCTV footage may be retained for a specific period for security purposes. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies and applicable laws.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

The Right to Access: You may have the right to request access to the personal information we hold about you.
The Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The Right to Erasure (Right to be Forgotten): In certain circumstances, you may have the right to request that we delete your personal information.
The Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
The Right to Object: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
The Right to Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Children's Privacy

Our Services are not directed towards individuals under the legal drinking age in Indonesia (currently 21 years old). We do not knowingly collect personal information from individuals below this age. If you believe that we have inadvertently collected personal information from someone under this age, please contact us immediately, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website or through other appropriate communication channels. The "Last Updated" date at the top of this Privacy Policy indicates when the latest revisions were made. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

The MESA Bali
Jl. Pantai Berawa, Tibubeneng, Kec. Kuta Utara,
Kabupaten Badung, Bali 80361
Email: [email protected]
Phone: +6281237388745